Policies

Users charter :

Users have the right :

  • to be greeted in a curteous manner and treated fairly;
  • to be served with discretion and confidentiality;
  • to have access to resources which will contribute to their success;
  • to have access to different spaces (zoning) for different needs (silent zones for individual work, low voice zones and moderate voice talking zones for team work);
  • to work in a calm environment, favourable to intellectual work;
  • to be informed of the services and policies of the library;
  • to express themselves on the quality of service and to make suggestions;

Users have the responsibility : 

  • to be courteous to library personnel;
  • to check the library catalog for document availability;
  • to progressively acquire the library skills needed for their studies;
  • to handle all documents and library equipment with care;
  • to return borrowed documents on time;
  • to respect other user’s right to a quiet environment by using the right zones for his needs;
  • to use closed containers for beverages and to keep the space clean of trash;
  • to not eat their lunch in the library;
  • to switch their cellphone on vibrate mode in the library.

 

Loan policy :

Lending periods and number of items are listed in the loan policy below.  To maintain their borrowing privileges, users must respect this policy.

 

Students

 

Teachers

External users

Books

Lending period

6 volumes

3  weeks

Unlimited

All session

4 volumes

3 weeks

Periodicals

Lending period

4 items

5 days

Unlimited

All session

 __

 

Videos

Lending period

4 items

5 days

Unlimited

All session

 __

Out of respect for other users, it is important to return borrowed items on time.

Late fees are 25 cents per item per day

Users will be charged the replacement cost of any lost or damaged items and may have their  borrowing privileges suspended.